Contact AV Stumpfl
Do you need technical assistance with one of our products? Please fill out the support request form. We make every effort to respond to your inquiry as quickly as possible.
AV Stumpfl GmbH
Mitterweg 46
A-4702 Wallern, Austria
Phone: +43 (0) 7249 428 11
Fax: +43 (0) 7249 428 11 – 4
Frequently asked questions about the web shop and licenses
The first step is to register on our website to create a Wings X account.
Here is the direct link:https://shop.wingsx.at/register
You can then log in to the web shop and order a Wings X license.
During the ordering process you will be asked whether you already have an earlier version of Wings. If this is the case, you will receive a cheaper Wings X license.
A Wings X license can be activated on two devices at the same time. There is an online license manager where you can log a device out of the license with just a few clicks.
https://shop.wingsx.at/ After you have removed a device from the list, a license is free again and you can activate another device.
The beta version of Wings X is not yet finalized. Although the program can already be used in its basic functions, has not yet been fully tested for errors and does not yet contain the full range of functions.
The official version is planned for March 2022. Wings X Beta cannot process shows from previous Wings versions in the current version.
A free DEMO version is currently being developed and is expected to be available in February.
Yes, you can use Wings X and Wings 7 on one device without any problems. Wings X is a completely new development and is independent of Wings 7. Your Wings 7 shows will not be changed by installing Wings
Solutions to technical challenges
Wings X requires an active connection to the Internet to activate a license. Please make sure that no firewall or virus protection is preventing Wings X from querying the AV Stumpfl license server.
Here you can view and manage your licenses and, if desired, purchase another one. https://shop.wingsx.at/
Please contact us using the contact form. We will find a solution.
At https://shop.wingsx.at/ you will find the link “Reset password”. You will receive an email and can set a new password.
It is not recommended to play a Wings show from an external hard drive. Only if it is high quality and
If components are particularly fast, it may be possible for it to function smoothly. However, there is always that
Danger that the external hard drive controller will no longer send data to the computer for processing for a few seconds.
A Wings show is interrupted at this point and jerks or stops completely.
